Sales and Negotiation

Qualify buyer needs

• Author a specific explanation and worked example for this objective.
• Make the learner practice the decision and receive useful feedback.
• Write an assessment item with a reasoned answer key.
• Check the instructor demonstration and how a misconception is corrected.
• Record sources and a review date for every factual claim.

Ask useful questions

• Author a specific explanation and worked example for this objective.
• Make the learner practice the decision and receive useful feedback.
• Write an assessment item with a reasoned answer key.
• Check the instructor demonstration and how a misconception is corrected.
• Record sources and a review date for every factual claim.

Build a proposal

• Author a specific explanation and worked example for this objective.
• Make the learner practice the decision and receive useful feedback.
• Write an assessment item with a reasoned answer key.
• Check the instructor demonstration and how a misconception is corrected.
• Record sources and a review date for every factual claim.

Handle objections and close

• Author a specific explanation and worked example for this objective.
• Make the learner practice the decision and receive useful feedback.
• Write an assessment item with a reasoned answer key.
• Check the instructor demonstration and how a misconception is corrected.
• Record sources and a review date for every factual claim.

Content and accuracy

Verify each factual claim against a dated, identifiable primary source. Record owner, URL, claim, reviewer and review date.

Learning design

Confirm prerequisite level, four lesson objectives, an explanation, worked example and a learner action for every lesson.

Assessment

Write questions that test decisions, include correct responses and rationales, then review the practical work with an explicit rubric.

Instructor edition

Review the teaching sequence, demonstration, facilitator prompts, model work, misconceptions and alternative formats.

Accessibility and media

Review readable text, keyboard use, contrast, captions and transcript for any video; avoid video as the only route.

Rights and identity

Confirm permission for every photo, quotation and video; do not imply endorsement by outside providers or government bodies.

Buyer and publication

Verify product rights, precise course scope, support terms, price, tax and refund copy before linking Shopify checkout.