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Turn an idea into a testable offer. Follow a fictional veteran-owned business through customer discovery, an offer test, and a first-month cost decision.
Four guided lessons, hands-on decision sequences, practice checks, and final decisions. Build a plan, test it, then examine the reasoning. Progress stays on this device only.
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After this lesson: Distinguish an observed problem from an assumed solution.
A founder's enthusiasm does not prove customers need the product. Name a specific group, situation, current workaround, and cost of the problem. Avoid claiming every veteran is the same customer.
A veteran founder imagines a travel-ready chocolate gift box. Instead of asking if people like chocolate, she asks military spouses how they currently send graduation gifts, what frustrates them, and what they spent last time.
Use the briefing above. Select the actions in the order you would take them, then run the sequence.
Apply it: You are testing a gift product for military graduations. Look for evidence of an existing buying problem.
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After this lesson: Choose neutral interview questions that reveal behavior.
Do not pitch first or ask for compliments. Ask about a recent specific purchase, alternatives, budget, and decision process. Listen for patterns and exceptions. Five conversations can reveal questions, but cannot prove a whole market.
The founder asks, ‘Tell me about the last time you bought a graduation gift. Where did you look and when did you order?’ She writes down the buyer's words before explaining her idea.
Use the briefing above. Select the actions in the order you would take them, then run the sequence.
Apply it: You have ten minutes with a potential buyer. Ask about their process before showing a prototype.
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After this lesson: Pick a small test with a measurable commitment.
A test offer states the product, buyer, price, and fulfillment promise. A reservation or qualified inquiry is more informative than a like. Never take money for an unavailable product without clearly stating terms and delivery expectations.
The founder shows a sample to ten relevant buyers with a stated $32 price and realistic shipping window. She tracks who asks for an invoice or joins an explicitly labeled interest list, not just who smiles.
Use the briefing above. Select the actions in the order you would take them, then run the sequence.
Apply it: A dozen people compliment a mockup. Decide what commitment to test next.
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After this lesson: Compare a small launch test with available cash and unit contribution.
Unit contribution is selling price minus variable cost per unit. Fixed launch costs must be covered from total contribution. Estimates need quotes and a cash plan; this simple example excludes taxes, returns, and owner's time.
At a $32 selling price and $20 variable cost, contribution is $12. A $240 one-time test cost needs 20 sales to cover that cost: $240 ÷ $12 = 20. An order for 200 units before demand evidence would add inventory risk.
Use the briefing above. Select the actions in the order you would take them, then run the sequence.
Apply it: Decide whether to run a small pilot or commit to a large production order.
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Three new scenarios check what you retained. A missed answer opens a worked explanation and a reworded question.
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Original Aim High Hero explanations and fictional exercises. The external source provides subject reference and does not endorse this course.
U.S. Small Business Administration — Plan your business ↗